Before work or placement begins
If a fixed-price advertising purchase is cancelled before Walterboro Shines has begun preparing, scheduling or publishing the paid placement, the buyer may request a full refund. If Walterboro Shines declines the advertising before work begins, the purchase will be refunded.
After work begins
Once custom preparation, scheduling, design, writing, verification or other advertiser-specific work has begun, a full refund is not guaranteed. Walterboro Shines may provide a partial refund, revised placement, account credit or other reasonable remedy depending on the work already completed and the circumstances.
After a placement goes live
Once an advertising placement has been published, fees are generally nonrefundable for the portion already delivered. If Walterboro Shines materially fails to provide the purchased deliverable, contact us so the placement can be corrected, extended, replaced or refunded as appropriate.
30-day placements
Products shown as monthly rates purchase one 30-day placement in this V39 launch and do not automatically renew. A buyer may purchase another 30-day period if continued placement is desired.
No refund based only on results
Advertising performance is not guaranteed. A lack of clicks, calls, leads, sales or other business results by itself is not a basis for a refund when the agreed advertising placement was delivered.
How to request a cancellation or refund
Email walterboroshines@icloud.com with the business name, purchased product, PayPal transaction or order identifier if available, and the reason for the request. Walterboro Shines will review the request and respond with the available resolution.
This policy does not limit rights that cannot legally be waived and does not replace PayPal’s own buyer or seller policies.
Effective: September 22, 2026.